University Mailroom
The University Mailroom operates independently of the U.S. Postal Service and is dedicated to meeting the communication needs of the campus community. Residential students receive a UNA mailbox. It is not designed to function as a full-service post office and is primarily used by residential students, departments, and employees for intercampus business. The University Mailroom is located in the Guillot University Center on the first floor, 256-765-4282. Mailboxes are accessible while the GUC is open. The Mailroom Window is open Monday-Friday 8:00-4:30 p.m.
How to Access Your Mailbox
Students may find their assigned mailbox and combination through UNA Portal or they may use their UNA Portal credentials on the computer screen located at the Mailroom window.
To open your mailbox (instruction cards available at the window):
- Turn to the left at least 4 turns, stopping at the first number.
- Turn to the right, passing the first number once, stopping at the second number.
- Turn to the left, stopping at the third number.
- Turn to the right to open and pull!
Package notices are not placed in the mailboxes until all deliveries are made. If you have a notice in your box, bring it to the Mailroom window to pick up your package. You must have your UNA Mane Card ID to claim your package.
Students and university employees will be responsible for checking their boxes regularly for mail, particularly for official university mail. Students can receive their mailbox combinations when the assignment is made. The box assignment will remain the same for as long as the student is continuously enrolled.
FAQs
Use the same address regardless of carrier. Use this address structure exactly:
STUDENT FULL NAME
UNA BOX # __ __ __ __
FLORENCE, AL 35632-0001
Name must match UNA MANE Card. This helps the Mailroom guarantee that packages are directed to the right individual, especially considering the sensitive nature of some deliveries.
DO NOT address items to the student’s residence hall or to a University apartment. The Mailroom is not responsible for items that are misrouted or delivered incorrectly because of incorrect or missing address information.
Use the same address regardless of carrier. Use this address structure exactly as outlined below.
EAST CAMPUS - Large OrdersFLORENCE, AL 35630 (NOTE: zip code difference)
FLORENCE, AL 35632 (NOTE: zip code difference)
The Mailroom accepts trackable packages from DHL, FedEx, UPS, and the U.S. Postal Service. The Mailroom does not accept freight shipments or local deliveries such as Walmart, Instacart, grocery drop-offs, flower deliveries, or other non-trackable packages.
The UNA Mailroom reserves the right to refuse acceptance of mail or packages that arrive damaged or appear to have been tampered with.
To have first-class letter mail forwarded, a student or employee who leaves the University must complete a “Change of Address” online at USPS.com. Mail will be forwarded for one semester for graduates to the address filed with the UNA mailroom.
A UNA Mane card must be presented to pick up all packages. Students may also use their UNA Mane Card Mobile ID.
In accordance with postal regulations, all packages may only be picked up by the person to whom the package is assigned.
It's essential that the name on the package matches the name on the UNA Mane Card. This precautionary measure is in place to safeguard crucial deliveries such as medications, bank information, and other vital documents. The mailroom cannot release packages to a friend on your behalf.
Upon application and approval, a fee of $500 will be charged for distribution (one per box) of non-campus-wide events notices using UNA’s staff. It should be anticipated that general solicitation will not be permitted through mail service facilities.
The Mailroom lacks sufficient staff to process commercial mass mailing by advertisers or others. Therefore, the University of North Alabama reserves the right to refuse to deliver, and to destroy, commercial mass mailing that utilizes the addresses of students, faculty, or staff contained therein.
- All Intra-Campus Mail must be placed in numerical order or box number. For example, if your department is sending out a notice to all faculty and staff on campus, proper sorting is required. If your mailing is not sorted properly, your mail could be delayed or returned for proper sorting.
- If a large mailing is expected, expedited handling can occur if the mailroom is notified two days in advance.
- An authorization postage card must be brought with each mailing to ensure proper postage charge to each account.
- Official university memoranda addressed to all faculty, administration and staff do not require names and box numbers but must indicate the source of the memorandum.
- University employees may not use the university mail service on a regular basis for non-university-related personal mail.
- Bulk mail or large mailings should be placed in numerical order by box number. If a large mailing is expected, expedited handling can occur if the mailroom is notified two days in advance.
Amazon and other retailers may utilize third-party or alternative carriers, such as Amazon Flex, Amazon DSP, GoFo, or UniUni, that occasionally deliver packages to incorrect or unauthorized locations on campus. The UNA Mailroom will make reasonable efforts to assist students when these packages are located and delivered to the Mailroom. However, the UNA Mailroom is not responsible and cannot guarantee delivery, locate missing packages, or retrieve packages from unauthorized delivery locations across campus. The UNA Mailroom is not responsible for packages that are lost, damaged, opened, or partially-opened as a result of delivery to an incorrect or unauthorized location or delivery by a third-party carrier.
Although students may receive a notification from the carrier that their package has arrived at UNA, it may take up to 24 hours for the Mailroom to process items due to the high volume of mail and packages. Students will receive a UNA notification once their package has been processed and is ready for pick-up.
In accordance with postal regulations, all packages may only be picked up by the person with Mane Card credentials to whom the package is assigned.
It's essential that the name on the package matches the name on the UNA Mane Card. This precautionary measure is in place to safeguard crucial deliveries such as medications, bank information, and other vital documents. The mailroom cannot release packages to a friend on your behalf.
The UNA Mailroom may accept trackable packages containing perishable items that are delivered by a recognized mail or parcel carrier; however, such items are accepted at the student’s own risk. The UNA Mailroom does not assume responsibility for the condition, quality, or freshness of perishable items and does not provide refrigeration or temperature-controlled storage. Individuals must retrieve perishable items within three (3) business days of receiving notification. Any perishable item that remains unclaimed after this period may be returned to the sender, when feasible, or otherwise discarded.
The UNA Mailroom does not accept freight shipments or local deliveries such as Walmart, Instacart, grocery deliveries, flower deliveries, or other non-trackable deliveries.
The UNA Mailroom doesn't have stamps. However, we can process your package for shipping. Specialized postal services such as money orders, stamps, and certified mail can be obtained at the U. S. Post Offices in Florence.
- Only students who are campus housing residents may use the university mail service to receive personal mail and packages; if not living on campus, all personal mail should be addressed to the student’s home or apartment.
- In accordance with postal regulations, all packages may only be picked up by the person to whom the package is assigned.
The UNA Mailroom will hold mail and packages for 30 calendar days from the date of receipt. Mail and packages that remain unclaimed after 30 days, or that cannot be delivered because the recipient cannot be identified, will be returned to the sender when return is possible. Items that cannot be returned may be disposed of, donated, recycled, or otherwise handled in accordance with applicable law and University procedures.
Obstruction of correspondence
"Whoever takes any letter, postal card, or package out of any post office or any authorized depository for mail matter, or from any letter or mail carrier, or which has been in any post office or authorized depository, or in the custody of any letter or mail carrier, before it has been delivered to the person to whom it was directed, with design to correspondence, or to pry into the business or secrets of another, or opens, secretes, embezzles, or destroys the same, shall be fined under the title or imprisoned not more than five years, or both." (June 25, 1948, ch.645, 62 Stat. 778; Pub. L. 103-322, title XXXIII, §330016(1)(I), Sept. 13, 1994, 108 Stat.2147.) While we are not a part of the U.S. Postal Service, federal regulations still apply.